REFUND POLICY
Digital Products
All sales of digital products (guides, playbooks, templates, and courses) are final upon delivery. Because digital products are immediately accessible after purchase, we do not offer refunds once access has been granted.
7-Day Exception
If you have not accessed or downloaded the product and you contact us within 7 days of purchase, we may issue a refund at our discretion. Contact us at mysterycartel@gmail.com with your order details.
Subscriptions
Subscription plans (District Pass, Opportunity Vault) can be cancelled at any time. Cancellation stops future billing. We do not provide partial refunds for the remaining period of a billing cycle.
Defective or Incomplete Products
If a product you purchased is defective, inaccessible, or significantly different from its description, contact us within 14 days and we will either resolve the issue or issue a full refund.
How to Request a Refund
Email mysterycartel@gmail.com with your name, order number or email used at purchase, and reason for the refund request. We aim to respond within 2 business days.